Privacy Policy

Auto Attention Pty Ltd respects your privacy. This policy explains what we collect, why, and what we do with it.

Information We Collect

When you submit an enquiry through this website we collect your name, email address, phone number, vehicle details and the content of your message. We collect this solely to respond to your enquiry and provide the services you've asked about.

Analytics

We use Google Tag Manager and Google Analytics to understand how visitors use this site. These tools collect anonymised usage data such as pages visited and time on site. You can opt out via your browser settings.

Cookies

This site uses only essential cookies and analytics cookies. We do not use advertising cookies or sell data to third parties.

How We Use Your Information

We use your information to respond to enquiries, provide quotes, deliver services, and — only if you've asked us to — send occasional updates. We never sell your data.

Who We Share It With

Your enquiry is delivered to us by email through our transactional email provider. We do not share your personal information with any other third party except where required by law.

How Long We Keep It

We retain enquiry records for as long as necessary to provide services and meet legal obligations, and we delete them when they're no longer needed.

Your Rights

You can request access to, correction of, or deletion of the personal information we hold about you at any time by emailing [email protected].

Contact Us

Auto Attention, 51 Appleton St, Richmond VIC 3121. Phone 1300 758 403, email [email protected].

Enquire

Questions About Your Privacy?

Ask us anything about how we handle your data — or just send an enquiry about your car.

Suntek 5-Year Warranty Certified Installers Fully Insured Since 2015

Prefer to talk? Call 1300 758 403 or email [email protected].

We never share your details. Straight to Damon and the team — no call centres.

Answers

Frequently Asked Questions

What personal information does Auto Attention collect?

When you submit an enquiry we collect your name, email address, phone number, vehicle details and the content of your message. That's it — we don't collect anything we don't need to respond to you.

Will Auto Attention sell or share my data?

No. We never sell your data. Your enquiry is delivered to us by email through our transactional email provider, and we don't share your personal information with any other third party except where required by law.

Does this website use cookies?

Only essential cookies and analytics cookies via Google Tag Manager and Google Analytics. We do not use advertising cookies. You can disable cookies through your browser settings at any time.

How long do you keep my information?

We retain enquiry records for as long as necessary to provide services and meet our legal obligations, and we delete them once they're no longer needed.

Can I ask you to delete my information?

Yes. Email [email protected] and we'll delete the personal information we hold about you. You can also request access to it, or ask us to correct it.

Will you add me to a mailing list if I enquire?

Not unless you ask us to. Submitting an enquiry gets you a reply about your car — nothing else.

Is my payment information stored on this website?

No. This website does not process payments and does not collect or store any card or banking details.

Who do I contact about a privacy concern?

Damon at Auto Attention — [email protected] or 1300 758 403. We'll respond within a few business days.